Support: TechRadar ::: Vista Sidebar / Windows 7 Gadget
TechRadar

What are the top things to try first?

1. Re-Add the gadget: Simple fix for some issues.

2. Re-Boot your machine: This usually fixes issues where gadgets lock up or the sidebar decides to stop all internet traffic.

3. Restart the sidebar program itself: This sometimes fixes issues where gadgets lock up or the sidebar decides to stop all internet traffic.

4. Make sure you have the latest version: Double check the the site or re-download the program.

5. Look through relevant blog posts: Your problem may have already been solved.

6. Persistent settings fix: (Windows Vista Sidebar Only) For this, you have to locate the gadget directory (Usually: C: -> users -> [Your Username] -> AppData -> Local -> Microsoft -> Windows Sidebar -> Gadgets) then delete the .xml data file for the gadget you're using.


Product Support



Why does the gadget close on flyout article view?

This is an uncommon problem that occurs on some people's machines due to the flyout self focus commend used to make sure that the flyout doesn't deselect on opening (which sadly, is a much more common problem).

If you run into this problem, the best fix for it currently is to set your results to be viewed in the browser instead of the flyout. If you have trouble with the summary flyout, you can set the gadget to skip it in the settings panel as well.


Help! I have runtime errors!

We apologize for the runtime errors, not all code is perfect and the IE script debugger is erratic on occasion. Merely switch off Script Debugging in Internet Explorer (Tools -> Options -> Advanced) and the errors should go away.