1. Re-Add the gadget: Simple fix for some issues.

2. Re-Boot your machine: This usually fixes issues where gadgets lock up or the sidebar decides to stop all internet traffic.

3. Restart the sidebar program itself: This sometimes fixes issues where gadgets lock up or the sidebar decides to stop all internet traffic.

4. Make sure you have the latest version: Double check the the site or re-download the program.

5. Look through relevant blog posts: Your problem may have already been solved.

6. Persistent settings fix: (Windows Vista Sidebar Only) For this, you have to locate the gadget directory (Usually: C: -> users -> [Your Username] -> AppData -> Local -> Microsoft -> Windows Sidebar -> Gadgets) then delete the .xml data file for the gadget you're using.

1} Why is my login coming back as invalid?

2} My channel list is gone.

3} I lost my password.

4} Why do I have to pay for XM?

5} Where are the station logos?

6} Sound clicks or cuts in and out.

7} The gadget is coming up as an invalid package.

8} I get a "Failed to copy" error.

Due to several recent server upgrades and resets, some users may have to log back into XMRadio.com and make sure that they have a radio ID associated with the online side of their account.

Also double check that the online side of your account is activated. You can do this by simply going to XM's online player, logging in, and see if it will let you listen to the online stream.

If your channel list is missing, double check your connection and try opening the channel flyout again. If that isn't working, re-add the gadget to the sidebar. If neither of those has worked either restart the sidebar or your machine.

Easiest way to get your password back is to get it from XM. We also have a link in the gadget login flyout.

The gadget is free, but because we are not XM, the decision to charge for the XM Online service is not up to us. XM currently charges, regardless if you use our gadget or their player. They do provide a free trial, so if you are interesting in trying before subscribing, we suggest you give it a try, risk free.

This was a design decision to help make the display clearer for the users of the gadget. The logos take longer to load and aren't as clear as text, so we didn't include them. They might make a return someday, though perhaps on a different platform.

The clicking noise is on XM's end of the streaming. We're not sending you subliminal messages, honest!

As for sound cutting in and out, thats usually something to do with the amount of available bandwidth at your current connection. Try setting the stream quality lower if this really becomes an issue.

Keep trying it. It's an odd issue, but has thus far been resolved by trying it a few more times.

You'll need to go into your My Documents -> My Google Gadgets folder and delete the XM Online Radio GG file. Once this is done, you should be able to upgrade the gadget in peace.